Accessing Your Account Information
When using Cardinal’s Telephone Banking for the first time, have your member number handy and the last 4 digits of your Social Security Number. The system will then guide you through the process of choosing a new access code. Change your access code to a 4 digit number that only you know. Note: Your new access code cannot start with a zero.
It’s fast and easy to use
You get immediate access to a variety on Cardinal account information right over the phone, including:
- Checking and savings account balance information
- Recent account activity – last 10 transactions
- Ability to transfer funds between eligible Cardinal accounts within the same membership.
- Make a payment
- Loan information – such as balance, payment amount, next payment due
It’s your choice
You have the option to use “Touch Tone” button commands or Voice Recognition. Press 8*, at any time during the call, to switch to the voice recognition mode.
To learn more, visit our Telephone Banking help page.