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Telephone Banking Is Back!

Telephone Banking Is Back!

Accessing Your Account Information

When using Cardinal’s Telephone Banking for the first time, have your member number handy and the last 4 digits of your Social Security Number. The system will then guide you through the process of choosing a new access code. Change your access code to a 4 digit number that only you know. Note: Your new access code cannot start with a zero.

It’s fast and easy to use

You get immediate access to a variety on Cardinal account information right over the phone, including:

  • Checking and savings account balance information
  • Recent account activity – last 10 transactions
  • Ability to transfer funds between eligible Cardinal accounts within the same membership.
  • Make a payment
  • Loan information – such as balance, payment amount, next payment due

It’s your choice

You have the option to use “Touch Tone” button commands or Voice Recognition. Press 8*, at any time during the call, to switch to the voice recognition mode.

To learn more, visit our Telephone Banking help page.

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