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By Mail

Cardinal Credit Union
8500 Westport Drive
Mentor, Ohio 44060

By Phone (All Inquiries)

Local: Call  440-266-2200

Toll Free: Call 877-900-MYCU (6928)

Fax: 440-266-2299

By E-Mail

Member Service: Mail@CardinalCU.com
Consumer Loans: Loans@CardinalCU.com
Mortgage Loans: Mortgage@CardinalCU.com

Do not include any personal information such as your Social Security Number or Account Number when e-mailing to Cardinal Credit Union. Do not E-Mail any requests for account information such as Balances, Stop Payments, Account Transfers, etc.

Other Contact Information

Bill Pay Issues: Call 866-799-8387

LOST or STOLEN CREDIT, ATM or DEBIT CARD REPORTING NUMBERS

Lost or Stolen ATM or Debit Card:

Call 866-563-3972

Lost or Stolen Visa Credit Card that begin with the numbers 482000617:

Call 800-449-7728

To activate your DEBIT Card:

Call 800-631-3197

To reset your Debit Card PIN number:

Call 888-886-0083

Travel Alert Notification

Traveling? For your security, call us first to ensure your debit card remains active. You can input your travel dates and destinations through your online banking account so you will not experience interruptions with your Cardinal VISA service while traveling.

Debit Card: Call 866-563-3972

VISA® Card: Call 866-820-5849

Contact Your Board of Directors

Email: board@cardinalcu.com

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