Cardinal Credit Union
8500 Westport Drive
Mentor, Ohio 44060
By Phone (All Inquiries)
Do not include any personal information such as your Social Security Number or Account Number when e-mailing to Cardinal Credit Union. Do not E-Mail any requests for account information such as Balances, Stop Payments, Account Transfers, etc.
Loan Payoff Quotes
Vehicle/Personal/Consumer Loan Payoffs – To request a payoff quote call 440-266-2200 (option 2) or obtain the payoff amount from your online banking. Payoff payments in the form of cash, bank cashier’s check, and personal check are all acceptable. If paying by check, please make checks payable to Cardinal Credit Union.
Dealer Payoff Requests – Fax a signed borrowers payoff authorization request to the Loan department at 440-266-2298 or email Loans@cardinalcu.com.
Mortgage Payoff Quotes
Mortgage/Equity Loan Payoff Quotes – Fax your payoff request and borrower’s authorization form to 440-266-2297, email firstname.lastname@example.org, or call 440-266-2200, option 3.
Other Contact Information
LOST or STOLEN CREDIT, ATM or DEBIT CARD REPORTING NUMBERS
Lost or Stolen ATM or Debit Card:
Lost or Stolen Visa Credit Card that begin with the numbers 482000617:
To reset your Debit Card PIN number:
Travel Alert Notification
Traveling? For your security, call us first to ensure your debit card remains active. You can input your travel dates and destinations through your online banking account so you will not experience interruptions with your Cardinal VISA service while traveling.
Contact Your Board of Directors