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Call Center Supervisor (Full-Time)

Call Center Supervisor (Full-Time)

Cardinal CU was selected by The Cleveland Plain Dealer as a 2017 Top Work Places company.

Founded in 1953, Cardinal Credit Union is a community chartered credit union serving citizens in Lake, Cuyahoga, Geauga, Ashtabula, Portage, Summit, Mahoning, Trumbull, and Columbiana counties.

Our mission is to brighten our member’s financial future. The Credit Union National Association (CUNA) recognized Cardinal as one of the 200 Healthiest Credit Unions in the nation.

Our Call Center Supervisor, assists members and employees with telephone calls, answers questions about products and services; resolves problems within their authority.

Schedules, trains, and monitors the work of Call Center Representatives; evaluates, reviews.

Identifies cross-sell opportunities and sells these services to members.

Identifies and takes action to improve the department’s operating methods and procedures.

Ensures member account information correctly entered on computer system and all paper documentation properly recorded.

Our competitive benefits package includes: medical, prescription, dental, vision, life, long- and short-term disability Insurance, generous 401(k) plan, paid time off and holidays, loan discounts and much more.

Cardinal Credit Union is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Non-smoking work environment.

- Apply below or send resumes directly to HR@CardinalCU.com -

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*Availability: ASAP1 Week2 Week(s)3 Week(s)+

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